Hi Blake,
Here are Google marketing research and links.
Google search – “How to ask for a product review for small business.”
https://marketingland.com/ask-customers-reviews-actually-get-172494
“How to ask customers for reviews and actually get them.”
Clear call to action link. Have a single goal of users.
Make better reviews a top-down focus.
Owners/Founders of small business who send a personal email to customers has the most impact.
https://fitsmallbusiness.com/how-to-get-reviews-on-amazon/
“How to Get Reviews on Amazon the Right Way.”
- Your opinion matters to us.
- We value your insight.
- Share your experiences with other shoppers. Photos too.
https://smallbiztrends.com/2014/09/get-5-star-reviews.html
Ask for feedback. First step.
Blake, you were right on about your own marketing research.
Freshdesk Reply to Amazon from Blake, Founder and Owner to start tracking of customers.
Make a separate folder for Freshdesk. Keep a record of these customers. Test what emails lead up to getting an excellent product review.
“Dear Gretchen,
Thanks for gardening with our seed balls!
We’re so proud of our product and are excited to have
folks like you growing wildflowers with us.
Let me know how your experience has been!
I founded Seed-balls.com over 5 years ago and
I want to make certain that we continue to provide
every bit of support possible as you grow your garden.
Hoping to hear from you.
Sincerely,
Blake
Dr. Blake Ketchum
Founder, Seed-balls.com”